In this article, you’ll learn (or remember) what is the one thing you need to start solving any problem. I wrote this originally for a talk I gave a while ago, and I also posted a video on my youtube channel, but I adapted it so you can read it. Ok… let’s start with a story. The drill saga I lived in Amsterdam for 3 years. When I moved there I was very lucky to find an apartment in a building that was recently finished. My wife and I were the first people to ever live in our apartment, and the building even…

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